Live chat for website that converts visitors into customers

We have created a virtual assistant that adapts to the user's needs. Regardless of whether a person connects through the website or sends a request via Telegram, they benefit from consistently high-quality communication. You boost customer satisfaction by replying to their inquiries instantly, hence converting them from a casual visitor to a loyal customer of your company without difficulty.

Integrate a high-end knowledge base directly into the live chat widget so that website visitors and customers can find answers to common questions even when your team is offline. When a website chat suggests clear instructions, it significantly reduces the workload for your bot and live agents.

All information about the customer and your brand's past interactions with them will always be at hand in a shared mailbox — email, phone, tags, and so on. Each widget on the site becomes your digital assistant, with responsible information collection practices in mind to form an ever-improving customer base while you focus on what's important.

You don't have to turn over a new leaf every time you start a chat with your clients. Our platform saves this data, letting you check the details about the previous conversations and interactions right away. That's why our chats don't feel like interrogations, but rather like a casual conversation with a friend.

Manage your live chats and emails while having your social networks and messengers connected to a shared inbox. Optimize your company's workflows for effective communication. Every shared inbox in Intelswift is a chaos-free space.

Collaborate with other team members and departments to solve complex issues directly within the interface. You can leave internal notes in the chat that only your in-house experts will see. This contributes to your brand's smooth and effective performance.

Even the most complex requests won't be forgotten. Our system converts chat messages into tickets with their own status and deadline. You control the stage until the problem is completely resolved. No critical request will be left unanswered thanks to automatic reminders and deadline monitoring features.