Spell Correction
Smart AI instantly finds overlooked mistakes or typos to make your knowledge base flawless. Your team no longer spends hours proofreading.
Knowledge base software for a website: let clients find answers themselves
Give customers instant support, accurate answers 24/7, without your team lifting a finger.
Trusted by businesses across multiple industries
Knowledge base for self-service performance on your site
Your knowledge base should be a dynamic tool that is always at hand when customers need it. Intelswift offers solutions where every feature lets you assist your audience at the highest level.
Ready to make your support team efficient?
Free consultation.
Book a call or call us via telephone: +38 (098) 439 06 64
AI assistant (Copilot) at your service
Our AI virtual assistant is your secret ingredient for incredible content preparation speed. Intelswift’s AI helps your employees create texts that people really enjoy reading.
Text Reduction
If the instructions seem too long, the platform’s AI will highlight the main points, making the material more concise. Short articles are easier to digest, especially on smartphones.
Rephrasing
Change the tone of communication with customers or make complex terms easier to understand without difficulty on your end. You can turn expert-level instructions into friendly advice with just one click.
Knowledge base tailored to your company's style
We believe that knowledge base software should be a harmonious extension of your brand, not a third-party service. Intelswift promotes complete freedom in design so that your help center looks like it belongs to your system.
A knowledge base on your domain strengthens user trust: that's when Intelswift comes in.
Add your own logo and choose colors that perfectly match your corporate identity.
Choose a convenient layout for articles, from stylish cards to classic lists.
Everything is built with intuitive navigation in mind
Search engine in the knowledge base
Your team and customers can find answers instantly with smart keyword search tools. The AI knowledge base automatically suggests relevant content, guessing the user’s intent from the first few letters.
Mobile-friendly performance
Your knowledge base is adapted to any device from now on and always looks perfect on differently-sized screens for effective interactions on the go.
Multilingual help center (coming soon)
Create useful content in multiple languages simultaneously to support your brand’s audiences from different countries. Multilingual support will show the user articles in the language they are currently viewing your website in.
Add important articles to the widget home page
Highlight relevant news or FAQs on the main live chat screen so that visitors notice them first. This significantly reduces the number of similar requests to your support team, since customers get what’s important right away.
G24.8/5
Capterra4.9/5
Trustpilot4.7/5
Software Advice5/5
G24.8/5
Capterra4.9/5
Trustpilot4.7/5
Software Advice5/5
Dmytro
“Thanks to Intelswift, our knowledge base has reduced the number of live chat requests by almost half in a month. Our customers are satisfied with the search speed, and our operators finally have time to address complex technical tasks.”
CEO
PayKit
Intelswift: a comprehensive service for customer support
It's more than a chatbot solution. Intelswift ensures omnichannel connectivity with your audience by optimizing responses routing rules and combining a live chat, shared inbox, a knowledge base, AI-driven communication and data analysis tools. Your platform for support and growth is ready to launch.
Do you want to see how the platform will work for your business?
Try it for free. Or request a free consultation.