Choose a plan that suits your business
All the features you need for high-quality customer support
Starter
$19/operator /year
The basics. Enough to get started.
Unlimited online chat
7 channels — website chat, Telegram, Viber, WhatsApp, Facebook Messenger, Instagram
AI agent
Knowledge base
Integrations with your platforms
Analytics
Multilingual chat
Public knowledge base
Most Popular
Professional Chat AI
$59/operator /year
Perfect for full-scale use and high-quality customer service.
Unlimited online chat
8 channels — website chat, Telegram, Viber, WhatsApp, Facebook Messenger, Instagram, Email
AI agent
Knowledge base
Integrations with your platforms
Public knowledge base
Analytics
Ticket system
Multilingual chat
Professional Voice AI
$99/operator /year
This is the right choice if you're looking for a voice-based AI agent.
Voice AI agent — 2 channels: WebRTC, Phone
Multilingual voice AI agent
AI assistant
Knowledge base
Analytics
Call recording
Ticket system
All-in-one
$119/operator /year
Combined chat and voice AI agent, advanced platform settings.
Unlimited online chat
All channels — website chat, Telegram, Viber, WhatsApp, Facebook Messenger, Instagram, Email, WebRTC, Phone
AI agent
AI assistant
Knowledge base
Integrations with your platforms
Analytics
Public knowledge base
Ticket system
AI agent multilingual support
Enterprise
Request a quote
A customized plan tailored to your needs.
For teams of 10 or more users
Individual manager
On-premise
SLA — Service level agreement
Personal onboarding
| Chat inbox | |||||
| Shared inbox settings | |||||
| Basic automations | |||||
| AI chat distribution among operators by load | |||||
| Chat distribution by segments | |||||
| Working hours settings | |||||
| AI replies during operator overload | |||||
| Conversation quality rating (CSAT) | |||||
| Restricted team access | 0 | 20 | 20 | 50 | 50 |
| Branded email |
| AI hints | |||||
| Bidirectional translation | |||||
| Train AI assistant on successful conversations | |||||
| AI assistant actions |
| Ticket attributes | |||||
| Advanced ticket settings | |||||
| AI ticket description |
| Unlimited articles and folders | |||||
| AI assistant hints | |||||
| Public knowledge base | |||||
| Knowledge base settings | |||||
| Multiple knowledge bases | |||||
| Knowledge base branding |
| Ability to choose AI language model | |||||
| Communication style | |||||
| Multilingual | |||||
| Personalized replies | |||||
| AI chatbot chain building | |||||
| RAG action | |||||
| Hand-off to human action | |||||
| Webhook action | |||||
| Client action | |||||
| Create ticket action | |||||
| Close conversation action |
| Ability to choose AI language model | |||||
| Communication style | |||||
| Voice selection | |||||
| Multilingual | |||||
| Personalized replies | |||||
| RAG action | |||||
| Hand-off to human action | |||||
| Webhook action | |||||
| Client action | |||||
| Create ticket action | |||||
| Close conversation action | |||||
| Telephony integration | |||||
| Call transfer to responsible operator | |||||
| Call transcription |
| Website chat | |||||
| Telegram | |||||
| Viber | |||||
| Facebook Messenger | |||||
| WebRTC | |||||
| Phone SIP calls |
| Contact data collection | |||||
| Welcome message to customer | |||||
| Chat widget branding |
| Integrations (via MCP protocol) | |||||
| Salesforce | |||||
| SAP | |||||
| Stripe | |||||
| Shopify | |||||
| ClickUp | |||||
| Calendly | |||||
| Atlassian | |||||
| Confluence | |||||
| Custom MCP | |||||
| Coming soon | |||||
| Zapier | |||||
| HubSpot | |||||
| Google Calendar | |||||
| Sandbox | |||||
| Customer request segments | |||||
| Multiple workspaces | |||||
| Roles and permissions | |||||
| Data retention | 90 days | Unlimited | Unlimited | Unlimited | Unlimited |
| Report builder | |||||
| Custom reports | |||||
| Pre-built reports | |||||
| Real-time reports | |||||
| Anomaly detection (beta) | |||||
| 48-hour forecasting (beta) |
G24.8/5
Capterra4.9/5
Trustpilot4.7/5
Software Advice5/5
G24.8/5
Capterra4.9/5
Trustpilot4.7/5
Software Advice5/5